Engaging with stakeholders – your employees, customers, shareholders, communities, suppliers and other key groups – provides valuable feedback and insights into the important sustainability risks and opportunities for your organisation. In addition, new regulations are raising the bar for companies to address the impacts of their business on supply chains.
What is it?
Stakeholder engagement includes all the different ways that you consult and communicate with various groups to improve your business relationships. From an ESG perspective, stakeholder engagement is a critical part of the materiality assessment and reporting process, ensuring that an organisation considers the effects of their business on their stakeholders, and vice-versa, and to measure the effectiveness of sustainability programs.
Our stakeholder services include stakeholder mapping, the design and management of online surveys, focus groups, workshops and one-on-one interviews. We also facilitate client engagement with rating agencies and benchmarking organisations, including Sustainalytics, MSCI, ISS and Ecovadis.
What are the benefits?
An effective stakeholder engagement program ensures that your company has a deeper understanding of stakeholder expectations. It helps build trust, accountability and improved business relationships, while providing greater insight into potential sustainability risks and opportunities. Ultimately, it can help your organisation save time and money by providing a more informed approach for decision making.
